Ethiopian Government Electronic Services
The Ethiopian Government Electronic Services Portal has been developed to provide electronic public services to citizens, non-citizens, businesses, and governmental & non-governmental organizations.
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Frequently Asked Questions
1
How do I create an account on the eServices portal?
To create an account, go to the homepage and select `Sign Up` Fill out the required information, including your personal details, and complete the verification process. Once registered, you can log in with your username and password.
2
What should I do if I forgot my password ?
If you’ve forgotten your password, click on the `Forgot Password`` link on the login page. Enter your registered email or phone number to receive a password reset link or code. Follow the instructions to reset your password.
3
How do I find a specific service on the portal?
You can discover available services by using the search bar on the homepage or browsing through categories listed under 'Services' or “Providers”. Filter options are available to help you find specific services.
4
How do I track the status of my application?
To track the status of your application, log in to your account and go to the 'My Workspace' section. Here, you’ll see real-time updates and notifications regarding your application’s progress.
5
How can I download certificates or documents after my application is approved?
Once your application is processed and approved, you’ll receive a notification. Visit 'My Workspaces' and click on “My Document” to download your certificate or document in digital format.